Bcaji Privacy Policy

1. Information collection

1.1 What information we collect

Bcaji collects the following information to create accounts and provide services:

• Personal information: Name, date of birth, mobile number, email, full address
• Verification documents: National ID card, passport, your photo
• Payment information: Bank account details, mobile banking and e-wallet information
• Transaction records: Deposit, withdrawal and betting history
• Browsing information: IP address, device ID, cookies, and tracking data
• Contact information: Your messages and support chat with bcaji

1.2 How we collect information

Bcaji collects information in the following ways. First, when you register at bcaji you directly provide your personal information. Second, while you use the bcaji website or app we automatically collect some information such as your browsing history and device information. Third, when you contact our customer support we record that conversation. Fourth, bcaji may receive information from third-party service providers with whom we work for payment processing.

1.3 Information about minors

Bcaji strictly does not collect information from anyone under 18 years of age. If we learn that a minor is using our platform, we will immediately delete their account and all information. Protecting minors' privacy is extremely important to bcaji.

2. Use of information

2.1 Purpose of information use

Bcaji uses your information only for the following purposes:

• Providing bcaji services and account management
• Verify your identity and prevent fraud
• Transaction processing and payment handling
• Customer support and problem resolution
• Compliance with legal and security purposes
• Sending promotional offers and newsletters (with your consent)
• Analysis and research to improve bcaji services

2.2 Marketing communications

Bcaji may send you marketing emails and promotional messages only if you have agreed to receive them. You can change your preferences at any time in your account settings. bcaji may use your information based on your behavior and interests to personalize marketing messages.

2.3 Automated decision making

Bcaji may use automated systems to detect fraud in limited circumstances. This system analyzes your transaction patterns and risk signals. If your account is caught by automated filters, we will notify you immediately and give you the opportunity to appeal.

3. Information sharing

3.1 When we share information

Bcaji shares your information only in the following circumstances and always limited to the minimum necessary information:

• Service providers: Payment processors, server hosts, email services for service provision only
• Legal obligations: Court order or government authority request
• Fraud prevention: To prevent fraud or legal violations
• bcaji Acquisition: If bcaji is sold or acquired, information may be transferred to the new owner

3.2 Information sharing with third parties

Bcaji never shares your personal information with third-party marketing companies without your consent. Companies working with bcaji are bound by confidentiality agreements and they can use your information only according to our instructions.

3.3 International data transfer

Bcaji may store your information in different countries where our servers are located. When we transfer your information to another country, we ensure that country's data protection standards are adequate. bcaji never transfers your information to countries with lower security standards.

4. Data security

4.1 Encryption and protection

Bcaji encrypts all your information in transit and at rest. We use industry-standard SSL/TLS encryption that protects your information when it travels over the internet. bcaji has physical security measures in our data centers such as access control and security cameras.

4.2 Password security

Bcaji never stores your password directly. We only store the password hash, which is one-way encryption. This means even bcaji staff cannot see your password. Keep your password strong and never share it with anyone.

4.3 Access control

Bcaji employees can only access information that is necessary for their work. We regularly review access logs to identify unauthorized access. bcaji provides privacy training to all employees and has them sign strict confidentiality agreements.

4.4 Security incidents and breach notification

If bcaji experiences any data breach or security incident that may affect your information, we will notify you immediately. We will detail what happened, what information was affected and what steps you can take to protect yourself.

5. Cookies and tracking

5.1 What cookies are and why we use them

Bcaji uses cookies, small data files stored in your browser. Cookies help us remember your preferences and improve the bcaji experience. bcaji uses cookies for the following purposes:

• To maintain your login session
• To save your language and theme preferences
• Understanding how the bcaji website is being used
• To show you customized content

5.2 Cookie control and opt-out

You can disable cookies in your browser settings. However, some bcaji features may not work without cookies. You can delete cookies from your browser at any time. bcaji uses third-party cookies for analysis and advertising which you can opt out of.

5.3 Other tracking technologies

Bcaji may use pixel tags, web beacons, and similar technologies that track your website activity. These technologies help us understand which parts of the bcaji site users are viewing and how much time they are spending.

6. Your data rights

6.1 Right to access

You can access your personal information at any time from your bcaji account settings. You can request customer support to download your complete data that bcaji has.

6.2 Right to correction

If the information bcaji holds about you is incorrect or incomplete, you can correct it from your account or request it through support. bcaji will verify your correction request and update it immediately.

6.3 Right to deletion

You can request to delete your information in certain cases. However, bcaji may need to keep some information for legal reasons such as tax records or preventive fraud purposes. When you delete your bcaji account, we fully delete your personal information (except for legal retention requirements).

6.4 Right to portability

You can receive your information in a common, machine-readable format and transfer it to another service. bcaji will cooperate in this transfer process as securely as possible.

6.5 Right to object

You can object to bcaji's certain types of data processing, especially marketing communications and profiling. You can opt out of marketing messages at any time.